Answer every objection with your own facts.
Phravo listens to the customer, pulls the right line from your pricing sheet or playbook, and suggests what to say — while they’re still on the line.
Lucy · Customer“You can import all 5,000 from a spreadsheet. Let’s check a sample first to make sure the fields match.”
From Migration guide · Importing contacts
What to bring into Phravo
Upload PDF, DOCX, TXT or Markdown to your Knowledge.
Before, during and after.
Set the call’s context: Sales, your role as seller, and a goal like “Agree a pilot start date”.
Get a reply to the objection, and a line on why it works.
Leave with next steps, owners and a follow-up you can send.
Questions about sales calls
Will the customer know Phravo is there?
No bot joins the call. Let participants know you use AI assistance, and follow the consent rules where you work.
Can my whole team use one playbook?
Yes. On the Team plan, every member’s Cue draws on the same approved documents.
Does Phravo make claims on my behalf?
Never. Cue suggests; you check the facts and choose your words.